introduction

INTRODUCTION/ ORGANISATION PROFILE:

 

Highway Auto Villa Pvt. Ltd. was established in 2068/2069. It was jointly established by Mr. Ritesh Silwal and Mr. Deepak Shrestha and head office is located in Kalikanagar-13, Butwal.

 It aims to provide best quality back up service to its customers. Hence it desires to provide best quality products, high quality services, high quality customer contact and satisfaction. These functions should be followed continuously and simultaneously at the highest level of performance. Its core values include quality, reliability and durability.

 It is committed to delight customers by providing them with a friendly service. We have the capacity of providing quality service to the 30 vehicles per day. The highway Auto Villa emphasizes its business through sales, quality service and genuine spare parts.

 It has sufficient and trained technicians and they efficiently take care of the vehicles. The team of professionals understands customer’s needs and addresses them through strong follow up using modern technology. The Highway Auto Villa continues to strive to be a better group in Nepalese automobile sector and also commits to contribute a lot for economic stability and development of Nepal by enhancing government revenue through taxes, serving our clients, creating jobs for the community of this country and helping to keep the healthy environment. Future is linked with the adaptation of latest technology and techniques and it certainly continues to update the company’s machinery and equips its human resources with modern techniques to keep pace with the time.

We have covered the customers from the major cities of western region of Nepal like: Butwal, Bhairahawa, Nepalgunj, Dang, Dhangadhi, Nawalparasi, Palpa etc.

WORKSHOP PROFILE:

Located within the office complex is HIGHWAY AUTOVILLA COMPLEX and spreaded over 5 kattha (18225 square feet), the only modernized Service Centre in Western Nepal. To facilitate wider space, effective and efficient working condition with the installment of highly equipped technology, the company is divided into two parts. The first part is located inside the office complex whereas the other one is located behind the first part. The work is rightly divided between these two parts.

Service Highlights

• Computerized engine diagnostic and tune-up
• Painting using modern paint booth
• Denting

·         Brake testing on tester and overhauling

• Air conditioning repair and installation
• Engine overhauling

·         Break down recovery servicing

• Washing and lubrication

·         Manual/Automatic transmission overhauling

·         Vehicle interior cleaning & Decoration

• Complete body repairing facility
• Car polishing
• Electronic wheel balancing

·         Automatic Tire changing

·         Genuine Spare parts

·         Food and drink

EQUIPMENTS USED:

The company’s workshops are equipped with highly sophisticated and latest technology, equipment and tools.  These equipments and tools enable to do a job more safely, speedily and with great efficiency and accuracy. The workshop includes the following equipment:

•         Hydraulic jacks

•         Automotive lifts

•         Pneumatic jacks and end lifts

•         Shop crane

•         Hydraulic press

•         Air Compressor and supply system:

•         Air tools (air wrench, air drill, air ratchet)

•         Soldering gun

•         Grinding machine

•         Bench vise

•         Paint Booth

•         Wheel Aligner

•         Wheel Balancer

•         Automatic tire Changer

•         A/C Recovery Machine

•         Multi vehicle Diagnosis Tool

•         Other Special Tools

We will continue our effort to achieve the highest performance level, together with challenging spirit as well as high quality services in our business sector. We think that customer problems are our problems so customer issue is our focussed priority and we will make all out efforts to resolve customer problems to the best of his satisfaction.